Chengdu Home Furnishing Industry Operation Service Specification

In order to solve the problem of home improvement, the relevant national departments will join the industry association to launch the "Quality Acceptance Standards for Residential Interior Decoration Engineering", "Family Room Decoration Quality Acceptance Standards 2013", " Chengdu Home Furnishing Industry Management Service Standards" and The four major standards of the "Guidance Specification for Indoor Cabling Design" regulate the quality, details and acceptance standards of home decoration construction.

The new specification was introduced to "treat" the incurable diseases encountered by consumers during home improvement, but who will pay for the additional costs incurred during the "treatment period"? This has become a tangled issue between consumers and home improvement companies.

The decoration quality problems of hardcover rooms and ordinary home decoration will be regulated by the "Quality Acceptance Standards for Residential Interior Decoration Engineering" and "Family Room Decoration Quality Acceptance Standards 2013"; the "General Requirements" section of the "Chengdu Home Furnishing Industry Operation Service Specifications" Mainly put forward the requirements related to qualifications, marketing management, customer relations, social responsibility, and evaluation. From the aspects of enterprise qualifications, exhibition halls and store settings, clear price marking and commitment of commodities, timely resolve customer complaints, do well in social welfare activities, and follow relevant National standards for brand and service evaluation. Malicious additions by home improvement companies and undetected symptoms of environmental protection testing will be included in the scope of supervision of the "Home Furnishing Industry Service Code"; how to ensure that home wiring is safe, scientific, and reasonable charges will become the "Guidelines for Design of Indoor Wiring Design" to be implemented Things with restrictions.

In 2013, Chengdu's home improvement problem, which has plagued ordinary consumers for many years, may be cured by the introduction of the above four new home improvement standards. However, many heads of home improvement companies said that the new Chengdu home improvement standard has two sides. On the one hand, the emergence of it helped consumers to pass through strict requirements on construction technology, details, quality and acceptance; on the other hand, strict requirements also forced Chengdu home improvement company to produce raw materials and labor while self-improving And the increase in management costs.

Regarding the price issues that consumers are most concerned about, most heads of home improvement companies said that the new home improvement standards have strict requirements and mandatory acceptance of construction technology, details and quality, and the double increase in pressure and cost has caused the decoration price to be "increased." . Once the new standard becomes a "command" that must be followed, the price increase of the decoration becomes inevitable, but the time, frequency and amplitude of the price increase of each company are different.

A person in charge of a decoration company said that their price increase next year has not yet been determined, but the hidden costs of management arising from the introduction and implementation of the new standard may cause them to adjust their prices. The person in charge of another decoration company also said that for consumers, the new standard of home improvement has advantages and disadvantages. If the home improvement company really renovates in strict accordance with the new standard in the future, consumers will have to accept the cost while enjoying better quality decoration services. Rising prices.

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