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The mahogany furniture is fake and the African rosewood is actually a mixed wood.
The material "goods are not right", the order is unclear... Entering October, with the warming of the home improvement market, consumer disputes caused by the purchase of furniture are frequent. The reporter learned from the 1215 Complaints Office of Siming Industry and Commerce Bureau that after the National Day, the industrial and commercial departments received 17 complaints about furniture, accounting for 22% of the total number of complaints about commodities. Almost one or two cases of furniture consumption disputes occurred every day. After Mr. Shi’s National Day, he purchased a set of “African rosewood bedding†three-piece set from a mahogany furniture wholesale department for 10,000 yuan. When he got home, he found that the bed was only made of rosewood. The parts that could not be seen were all miscellaneous. The bedside position was still unbalanced. The bedside table was actually skinned. Feeling that he was on the go, Mr. Shi looked for business theory. The other party said that the manufacturer's order is written like this. Mr. Shi said that the salesperson only told him that the bed was made of African rosewood, so he didn't care too much about the label. After buying it back, I saw that I bought the board and wood combined furniture. After repeated mediation by the industry and commerce department, the merchant finally agreed to the refund. The industrial and commercial personnel said that most consumers have limited knowledge of the product materials and production areas of the furniture, and they do not know much about the relevant regulations, which has created opportunities for some businesses to “drill the gapâ€. When consumers buy furniture, they should spend time to fully compare, in addition to looking at the style, but also look at the real thing, look at the label on the content, in addition to look at the appearance should also look inside, if there is no other verbal conflict with the label content In writing, the content of the label shall prevail in the event of a dispute. If the furniture information indicated on the label is inconsistent with the salesperson's statement, the consumer should provide a written explanation of the contents of the oral agreement when purchasing the furniture, and save relevant evidence such as labels.